Privacy Policy

What We Collect

• Booking details you submit (name, email, phone, preferred time, notes) via Calendly or site forms.
   

• Communication history if you email, call, or message us.
   

• Payment confirmation data from our payment processor (no full card numbers are stored by us).
   

• Website metadata (cookies, device type, pages visited) collected by our website platform for basic analytics and site functionality.
   

How We Use Your Information

• To schedule and provide massage/bodywork services and related communications (confirmations, reminders, updates).
   

• To personalize your experience and maintain client records.
   

• To comply with legal/insurance/licensing requirements.
   

How We Share Information

• Service providers (e.g., website host, booking tool, payment processor) strictly to operate the business.
   

• Legal compliance when required by law or to protect our rights and safety.
   

Data Retention & Your Choices

• Client records may be kept as required by Tennessee law and professional standards.
   

• You can request access, correction, or deletion of your personal information by emailing highervibesmassage@gmail.com.
   

• You can opt out of non-essential emails at any time.
   

Cookies

• Our site may use essential cookies for security and functionality and basic analytics to improve the experience. You can control cookies in your browser settings.
   

Children’s Privacy

Services are intended for adults. For minors, a parent/guardian must provide consent and be present as required.